The City of Westminster Pension Fund goes live with Hampshire Pension Services!

The City of Westminster Pension Fund are pleased to announce they have successfully transferred their pension administration service to Hampshire Pension Services as of today, 8th November 2021. 

 

 

Contacting Hampshire Pension Services

From Monday 8 November, the HPS contact centre will be available by telephone on 01962 845588 for all queries.

• For Member or Pensioner specific queries, please email pensions@hants.gov.uk 

• For Employer specific queries, please email pensions.employer@hants.gov.uk. 

From Monday 15 November Members and Pensioners will have the opportunity to register for the new user friendly HPS Member Portal. 

You can access the HPS Member guide here. This gives you instructions on how to register and activate your account and there is also support on how to use the HPS Member Portal. If you have already registered, please click here for a direct link to the Member Portal to sign in.

This portal is an online service which will enable you to:

• View and update your personal details - these changes are updated in real time
• Securely view Annual Benefit Statements
• Run retirement estimates online
• Add or amend an 'Expression of Wish' form
• Update Membership Option Form
• Request estimates online
• Complete Retirement Declaration Form

 

From Wednesday 17 November, Employers will have the opportunity to register for the new user friendly HPS Employer Hub.

You can access the HPS Employer guide here. This gives you instructions on how to register and activate your account, there is also support on how to use the HPS Employer Hub. If you have already registered, please click here for a direct link to the Employer Hub to sign in.

This portal is an online service which will enable you to:

• view the pension records for all the employees they look after
• inform us of 50/50 section membership
• inform us of an AVC commencement
• update any hour changes/notify us of absences
• change of payroll no./job description
• change personal details
• complete a notification of joiner
• complete a notification of leaver
• run estimates of pension benefits (where additional training has been given)
• run own reports (Member Portal and Death Grant information)

Access to the system is via a web link, so there is no need for employers to have any additional software on their current systems. You will need access to the internet.

There are different levels of access depending on your job role. Some people may only need read-only access so they can view records. Some may need access to amend records.